Performance Management and Performance Indicators in Construction Industry

Projects are organized to accomplish complex tasks that cannot be handled by lone individuals but by multidisciplinary teams in the construction industry. Project success depends upon how well the personnel can work effectively to accomplish objectives within scope, cost and quality constraints. Project Managers and Engineers are entrusted with the task of integrating the disciplinary and the interorganizational efforts under changing environment for successful accomplishment of the specified objectives. They operate independently of the normal organizational chain of command, with the sole aim of achieving the specified goals within the available resources. They assume total responsibilities and accountability for the success or failure of the project. Hence the need for performance management as a system for managing and integrating organizational and employee performance. In this thesis, the key indicators regarding the performance of engineers are found. For this purpose, data was collected by conducting the questionnaire survey among the engineers and managers in site and analyzed. The factors found are following safety rules, following quality guidelines, timely completion of work, concentrating on productivity, using latest technologies for work, maintaining a good relation with client/contractor, having a proper check on environment and involving in planning and procurement of materials.