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Implementation of ITIL provisions in software products using 1C:ITIL as an example

Journal: Science Journal "NovaInfo" (Vol.1, No. 87)

Publication Date:

Authors : ;

Page : 43-47

Keywords : ITIL; 1C; IT; AUTOMATION;

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Abstract

The paper raises the issue of the methodological basis for building an information system for the management of IT processes in the enterprise, examines the application of ITIL library provisions in existing software products for automation of the IT sphere.

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Last modified: 2018-07-17 04:33:27