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STUDY OF THE IMPACT OF THE QUALITY MANAGEMENT ON FIRM PERFORMANCE: COMPARISON OF THE DIFFERENT MODELS
Journal: International Journal of Advanced Research in Engineering and Technology (IJARET) (Vol.9, No. 6)Publication Date: 2018-12-30
Authors : Khadija Kacemi Mariam Benhadou AbdellahHaddout;
Page : 145-153
Keywords : Quality Management; Performance; Causal Model; TQM;
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Abstract
This article presents the results of a study on the relationship between quality practices and firm performance. Several studies have been discussed on this subject and our study aims to analyze the impact of quality practices on the performance of companies. This study begins with a review of the literature, and analysis of the various models developed to conclude the results in a comparative table that summarizes the brakes and levers of performance.
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Last modified: 2019-01-22 15:12:08