Perception of Internal Quality Auditors on Training, Experience, Independence, Professionalism, Accountability, and Competency: Case Study on University
Journal: The Journal of Social Sciences Research (Vol.4, No. 2)Publication Date: 2018-11-15
Authors : David Adechandra Ashedica Pesudo; Elsa Kurniati Lintuman; Arthik Davianti;
Page : 384-392
Keywords : Quality audit; Training; Experience; Independence; Professionalism; Accountability; Competency.;
Abstract
Internal quality audit is one of audit types that can improve the quality of organization's services. Nowadays internal quality audit is not only applied by profit-oriented organizations but also nonprofit-oriented organizations such as university. This research aims to find out how the perception of the internal quality auditor of a university on training, experience, independence, professionalism, accountability, and competency in terms of quality auditing. The respondent of this research is internal quality auditors of Universitas Kristen Satya Wacana Salatiga. This research uses descriptive qualitative approach. Data of this research is collected by distributing a list of question and interviewing ten internal quality auditors who agree to be the respondent. The result shows that all these respondents have a good perception of their training, experience, independence, professionalism, accountability, and competency.
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