Client-Related Factor Contributing to Delay in the Malaysia Public Projects

This paper presents the investigation of client-related factor towards delay in public projects by applying qualitative research method approach. Semi-structured interview was conducted involving contractor, architect and consultant with experience in project delay. The investigation managed to discover factors of delay which were ranked by using content analysis. The most significant client-related factor is a poor planning at initial stage by client, followed by late of payment by client, lack of awareness by client on latest progress done by staff, improper consultant selection by client, client select contractor with a weak cash flow, poor attitude of contractor selected by client, late of payment by client, lack of knowledge by client, new proposal request by new hired officer and lack of financial strength. This finding is very useful for practitioners in construction sector and very important for practitioners to be aware on these factors and focus to improve the cause of delay among client.