A Study on Total Quality Management of Multinational Corporation’s in India

The purpose of the paper is to highlight MNC's business activities in India by using TQM concepts and tools. The aim is to be the market leader for value creation and continuous improvement in manufacturing, reduced service delivery time for total customer satisfaction and continuously improving products and services; the MNC's fulfill dynamic market requirement of our customer to outperform our competitor and as market leaders.TQM implementation in people, process, technology and culture take its step forward towards achieving business excellence through TQM quality consciousness.