Knowledge Management Process in SMEs in India

This study focuses up on the process of knowledge management in the context of small and medium enterprises in the particular economy of India. Analysts have emphasized the importance of knowledge management as an important tool to render a strong market presence in the economy. Most of the automotive business of the economy are dominated and clustered with (Small and Medium Enterprises (SMEs). Huge technological advancements have implicated the entire industrial scenario in the recent times and knowledge management has been an important tool in the development of the automotive industry as well as the economy. This study particularly aims to evaluate the implications of knowledge management as an indicator of the growth of the trade opportunities in the particular industry of automobile. The study interprets the significance of knowledge management through extensive literature review of previous research data available from imminent analysts. The significance of knowledge management has been identified through the background review in many aspects including the quality management of a particular small enterprise. Theoretical competency frameworks like the iceberg model has been implemented to properly understand the visible and invisible factors of knowledge management. An innovative research methodology for qualitative and quantitative data analysis has been used. The sampling process consisted of 100 respondents for the quantitative data while for qualitative data, non-probability sampling technique has been used. The study resulted into important conclusions that provide links between the sales and growth of a company as a direct impact of knowledge management. The study established that knowledge management also provided critical competitive advantage to the industry.