WAYS OF IMPROVEMENT OF BUSINESS PROCESSES IN THE POST AND LOGISTIC ORGANIZATION IN THE CONDITIONS OF THE COMPETITIVE MARKET

The modern market of post and logistic services in Kazakhstan is characterized by the high level of the competition. Therefore one of ways of realization of competitive strategy is improvement of business pro- cesses in the organization. In article the main directions of improvement of the organization of business process- es at the enterprises of a services sector on the example of the post and logistic company DHL Kazakhstan are considered