EVALUATION OF THE LEARNING PROCESS OF EXECUTIVE EDUCATION II TO IMPROVE THE LEARNING OUTCOMES IN PLN GROUP

Where to get leaders who are in line with the needs of PLN now and in the future, leaders who can understand the issue of business so that it can be illustrated when Indonesia Power Company (“PLN”) leaders complete their daily tasks, one of which can be seen from the results of Leadership Learning Performance (LLP) through Executive Education in PLN Corporate University. The purpose of this paper is to evaluate and improve the results of LLP with increasing number of unsuccessful participants and make a proposal for a 4DX (4 Disciplines of Execution) strategic program for the implementation of SAQ (Speed, Agility, Quality) to improve the outcome of leadership learning. The researcher uses Total Quality Management (TQM) variables and Study Satisfaction (SS) as independent variables to Leadership Learning Performance (LLP) as dependent variables. From the hypothesis compiled the results show that all hypotheses are significant and accepted. So that by consistently applying TQM will improve the results of LLP at PLN Group.