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The Open and Closed Performance Appraisal System: Employees’ Perception of its Implication for Productivity in the Nigerian Banking Sector

Journal: Asian Journal of Management Sciences & Education (AJMSE) (Vol.3, No. 2)

Publication Date:

Authors : ; ; ;

Page : 125-135

Keywords : Performance Appraisal; Employee productivity; Open ended PA system; Close ended PA system; Nigerian banking sector;

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Abstract

This study evaluates the possible disparity between open and closed feedback system of performance appraisal with a view to establish their appropriateness in guaranteeing employees’ productivity in the Nigerian banking industry, with a sample of one hundred and ninety five (195).drawn from banks with branches in Ado Ekiti, the capital city of Ekiti State. The samples were gotten via random sampling of the entire 360 staff members of the bank branches in Ado Ekiti. The research instrument used was adapted from Mamburg’s (2010). Chi square was employed for data analyses and Z test for hypothesis testing. The Chi Square Value of 28.745 and 254.157 for closed and open feedback system respectively depicts that open feedback system of Performance Appraisal guaranteed more productivity on the part of employees. The study concluded that openness is required for a successful administration of the performance appraisal system.

Last modified: 2014-08-15 18:39:24