ANALISIS BEBAN KERJA MENTAL PADA STAF UNIT PELAKSANA TEKNIS DENGAN MENGGUNAKAN METODE NASA TLX (STUDI KASUS: UNIVERSITAS TEKNOLOGI SUMBAWA)

Physical and mental activity is the main point that causes the workload to be commonly experienced by the staff. Therefore, the workload can be said to be a relationship between the ability of workers and the amount of pressure experienced in doing a job. Generally, workloads that are often experienced by technical service Unit staff (UPT) are mental workloads that are caused by working environment conditions (universities), tolerance in work and the amount of pressure experienced in the work. The scope that became the focus in this research is the Sumbawa University of Technology which has 10 UPT (UPT Library, UPT Language Center, UPT new student admissions, UPT International Office, UPT Scholarship, UPT Cooperation, UPT information technology, UPT Public relations and Protokoler, UPT creative spaces and UPT forest management education and research) which each UPT has different workloads. The measurement of mental workloads in this study uses The NASA TLX method (The National Aeronautics and Space Administration Task Load Index) by means of The feeding and weight-bearing of The filling of the questionnaire by the staff in each UPT. The results showed that the UPT that has the lowest mental workload is the UPT Library (54.5), the moderate mental workload is the UPT Language Center (77.4), the highest mental workload i.e. UPT Scholarship (86.4).