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Knowledge Management Mapping from Helpdesk Application of Core System State Institutions Social Security in Indonesia
Journal: International Research Journal of Advanced Engineering and Science (Vol.4, No. 3)Publication Date: 2019-15-07
Authors : Muhamad Iqbal;
Page : 202-205
Keywords : – Knowledge; Management; Helpdesk; Social Security.;
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Abstract
The purpose of this research was to build Knowledge Management from helpdesk application at State institutions social security in Indonesia in the right way. There are solutions related to knowledge management that are used such as media and how to answer questions submitted to all branches.
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