SYSTEM STUDY OF BEST PRACTICES IN A COVID HOSPITAL

The declaration of COVID-19 as a pandemic disease by WHO has led to drastic changes in the healthcare environment within a short span. These changes were also dynamic requesting an efficient leadership skill to adopt and implement the changes demanded. This system study was carried out in a Cardio-Thoracic tertiary care hospital treating COVID patients, to identify the problem faced during various phases and their good practices along with their adherence to the National & International guidelines. It is a descriptive observational study carried in the hospital along with document study and interview of the staff involved in COVID management. This study concludes that an effective leadership with structured organogram in a healthcare setup during a disaster like COVID-19 pandemic could drastically improve the healthcare management both clinically and administratively, provided the resources are optimally used and the workforce strictly adhering to the hospital policies and guidelines.