VILLAGE OFFICE DEVELOPMENT MODEL FOR E-GOVERNMENT BASED VILLAGE APPARATUS PERFORMANCE

The village is the lowest part of governance in the national government structure that has the authority to regulate its own territory (autonomous) within the framework of the Unitary Republic of Indonesia. The role of the government apparatus as a public servant became the main focus for the community, the change in the paradigm of aparatus which was once a ruler to be a public servant. This raises the demand that the government apparatus especially the village apparatus in order to improve their performance to provide the best service to the community. This research was conducted to prove the effect of service standards, services, facilities and infrastructure on the performance of village officials. This study also uses an intervening variable, e-Government (computerized). This research was carried out in Percut Sei Tuan Subdistrict which involved 20 villages in the sub-district. The number of research samples is 100 people who are apparatus from each village. Primary data collection in this study used questionnaires and interviews while secondary data collection was carried out using literature. This research uses Structural Equation Modeling (SEM) with the help of Smart PLS software. The results of this study are expected to be useful for the village government and for the community to assess the performance of the village apparatus in order to provide the best service for the community.