STUDENTS’ VIEWS OF QUALITY OF EDUCATION: A QUESTIONNAIRE SURVEY

This Study has summarized students' views of quality of education of a university to aid the administration to improve the quality of the education. For the purpose, primary data are collected using stratified random sampling by considering its onedegree program as one stratum and secondary data are collected from different websites. The data are analyzed using descriptive statistics: mean, standard deviation, unbiased estimates of the population mean and standard deviation and inferential statistics: hypothesis testing, ANOVA, factor analysis, and regression analysis. The study reveals that students of International Development Program have very positive attitude about the quality of the university education while the students of Master of Business Administration program maintain a bleak attitude about the quality of the university education. As a school, the students of Graduate School of International Relations are more satisfied than the students of Graduate of School of International Management. The study also shows that there are no significant differences in options between the International Development Program and International Relations Program students, when have combined the four programs-have found differences in the same cases. The authority should emphasis on teachers' performance, support services and global alternative appearance in order to improve its quality of education. The students recommended teaching more concepts by the teachers, increasing the numbers of elective courses, arranging more range of overseas exchange programs, increasing the numbers of reference books in the library, employing more teaching staff with good English language proficiency and teaching skills, teaching uniformly in the whole semester, extending the semester duration, and minimizing teachers' turnover ratio should be implemented.