Total Quality Management in Educational Process Focused on Quality Improvement of Institute with Customer Satisfaction & Teaching Improvement
Journal: International Journal of Engineering Sciences & Research Technology (IJESRT) (Vol.2, No. 11)Publication Date: 2013-11-30
Authors : Abhishek Soni;
Page : 3195-3198
Keywords : Quality; TQM;
Abstract
Quality is the link that attract customers. The Technical Institutes are processor which introduce quality products (technocrats) in the market. Changing scenario has compelled for Quality improvement in the institutes and this can be achieved only by improving conditions prevailing in the institutes. Traditional methods of designing disregard the voice of customers as well as disregard the competition. Thus lacking in commitment of improvement. Improvement in the practical knowledge imparted through improving quality assurance of labs which satisfy the students. Improvement in Teaching staff so that pure knowledge reaches to passing out generation. Total Quality Management (TQM) is recognized as an important management philosophy and iswidely used in industries. Over the last few years, TQM has been applied in the education industry.
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Last modified: 2014-11-12 22:52:22