COMPREHENSIVE REVIEW OF THE EFFECTS OF ELECTRONIC BANKING ON THE PERFORMANCE AND PROFITABILITY IN THE BANKING SECTOR
Journal: International Journal of Advanced Research in Engineering and Technology (IJARET) (Vol.11, No. 12)Publication Date: 2020-12-31
Authors : Sweety Gupta Anshu Yadav Broto Bhardwaj;
Page : 427-437
Keywords : Electronic Banking; bank performance; bank profitability; technology.;
Abstract
Electronic Banking has become the heart of banking sector, while banking industry is the heart of every robust economy. E-banking has revolutionized the lives of all individuals of present times and is considered to be a wave of information revolution after the agricultural and industrial revolution Internet banking, mobile banking, Automated Teller Machine, electronic funds transfer, and smart cards etc. are the services provided by banks under Electronic Banking. Through this research paper, an attempt has been made at examining the impact of electronic banking on the performance of Banks. Electronic Banking has resulted in reduction in transaction costs, increased productivity, increase in volume of deposits, increase in net operation margin and reduction of operational costs of the banks, thereby improving the efficiency in the banking operations. Through this paper, it has been found that Electronic Banking has tremendously improved the performance of banks
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