MANAGERIAL DECISION MAKING THROUGH BUSINESS INTELLIGENCE SYSTEM (BIS) A PROPOSED BIS FRAMEWORK FOR SMES IN DJIBOUTI

These last few years, many businesses started adopting the business intelligence system (BIS) heading toward globalization. BIS is identified as a necessary tool to help and improve the business decision-making process. The business intelligence system has major impacts on prognosticating current and planned views of business operations. There are various studies regarding the identification of determinants of BIS appropriation by considering BIS adoption theories. Despite this, there is a lack of reviews and articles about implementing business intelligence for decision making in Small and Medium Enterprises (SME). This paper is authorized to study the BIS adoption theories and allow the BIS adoption model for SME. It examines the decisionmaking process in SME by adopting a framework that uses BIS in the Republic of Djibouti. The research contributes by finding factors that affect the decision-making process in SMEs.