A STUDY ON IMPACT OF EMOTIONAL INTELLIGENCE ON EMPLOYEE'S WORK ATTITUDE IN SOFTWARE INDUSTRY

Intelligence is the ability to experience, recognize, and control emotions, which provide the foundation for virtually every job's social and emotional skills. Emotional intelligence supports people in their company to survive. It enables people to improve flexibility, handle conflicts and growth efficiently, empower people to work together, build teamwork, and encourage employee engagement and retention. A working attitude represents a collection of work assessments that make them feel, believe, and attach themselves to the job. The dynamic emotional reactions to the task are emotional intelligence and job satisfaction, and discontent. Concepting job satisfaction as' feeling or affective reactions to facts indicates that job satisfaction is positively related to emotional intelligence construction. The study performed using descriptive research—the primary data collected through a well-structured questionnaire—the secondary data collected through different reviews, books, and papers. An organized literature review was conducted to investigate the relationship between software industry personnel's emotional intelligence and work actions. Essential and latest studies to assess the study variables of the proposed model investigated. The multiple regression analysis was used to analyse the data for this research.