UNDERSTANDING THE INFLUENCE OF CELEBRITY-ENDORSED FMCG ADVERTISEMENT ON CONSUMER’S PERCEPTION AND BRAND LOYALTY AT DIFFERENT DEMOGRAPHIC VARIABLES
Journal: International Journal of Management (IJM) (Vol.11, No. 11)Publication Date: 2020-11-30
Authors : Shalini Kisan;
Page : 1743-1756
Keywords : Consumer perception; celebrity endorsement; brand loyalty; FMCG.;
Abstract
Here the study tried to explore the influence of celebrity endorsement on the consumers' Ad perception and brand loyalty for Fast – Moving Consumer Goods (FMCG). To understand consumer perception and brand loyalty attributes such as attractiveness, trustworthiness, and expertise were used. A questionnaire was floated pertaining above attributes where the respondents were supposed to rate from least likely to most likely. The survey was done using non-probability convenience sampling and around 216 responses were collected between June- July in the year 2020. To analyze the data regression analysis and independent t-test was performed. The findings suggested that the Gender of the consumer is an important aspect to understand the consumer perception of a celebrity-endorsed FMCG whereas Occupation is playing an important role which helps in maintaining a brand loyalty towards celebrity endorsed FMCG.
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