A STUDY ON EMPLOYEE ENGAGEMENT IN A IT COMPANY

Employees who are engaged to their job and committed to their firm gives a better competitive advantages to the firm as well as higher productivity so it has become essential for the firm to retain their highly skilled employees. This research, study the practices followed in the firm to engage employees. The objective of the study was to find the factors of engagement, level of satisfaction, organizational inputs and to identify measures for the enhancement of employee engagement. A structured questionnaire was constructed based on the objectives of the study to collect the required data. Descriptive research design was adopted for the study. Convenience sampling technique has been deployed. The findings of the study shows the factors under employee engagement such as working condition, superior support, organizational support, co-workers support, rewards and recognition and career growth. Some of the main findings include identifying the satisfaction level of employees which leads to employee retention. Further to this, recommendations have also been given by the researcher based on the main findings including how to motivate and retain employees etc. The researcher hopes that the recommendations would help the IT firms to make their employees fully engaged and committed to their firm.