DEFENCE OF RIGHTS FOR USERS AT ACQUISITION OF PRODUCTS THROUGH NETWORK THE INTERNET

Article it is devoted survey to a perspective of consumer protection in the sphere of Internet sale of goods. The necessity of carrying out such research caused first of all by existence about some problems in scope of means of protection of the rights of consumers, with imperfection of the current legislation, active development of the market relations. Today's without the Internet cannot be presented. So, businessmen try to build the business actively using Internet space which allows to get or sell any goods, to provide services, etc. Consumers, in turn, ordering goods or services on Internet resources, try to save, at the same time having rather wide choice. Though it is necessary to notice that at implementation of purchases in online stores there are risks to buy low-quality goods. The buyer has no opportunity to actually examine goods, to check it for quality and in case of identification of shortcomings to refuse acquisition, the majority the Internet of boutiques is refused to be accepted or exchanged the goods of inadequate quality are sold and note on the page that the goods are not subject to return and exchange that directly contradicts the current legislation. The right of consumers for appropriate quality of products and service is one of basic rights of consumers that declared in Article 4 of the law of Ukraine «About Consumer Protection». Very much the quality in production and services is important. So, from this rule there are exceptions, and the legislation regulated the inventory which are not subject to exchange or return. Signing of the contract of sale on use of the Internet is a current problem of modern civil society as such way is not regulated by the legislation of Ukraine therefore analogy of the law is generally used that creates a certain quantity of problems in the sphere the realization of the rights by participants of legal relationship.