Towards A Cloud Computing Success Model For Hospital Information System In Jordan

Cloud computing technology success has yet to develop from the infancy stage of implementation in the context of hospitals. This study primarily aimed to minimize the literature gap by examining the critical factors influencing cloud computing success in hospitals, particularly in Jordan. The study made use of online survey method for data collection, and the survey were distributed to chief information officers (CIOs) in the hospitals. Based on the obtained results, the inclusion of trust, networking quality and perceived risk into the information system model will contribute to the explanatory power of cloud computing success in Jordanian hospitals. In added, system quality, information quality, networking quality, service quality and trust were found to have a direct influence on cloud computing satisfaction, while risk was found to indirectly influence satisfaction via trust. Trust mediated the relationship between perceived risk and satisfaction. The proposed cloud computing success model is expected to assist hospitals in their evaluation and achievement of success following their cloud computing adoption in healthcare services.