ANALYSIS OF EMOTIONAL INTELLIGENCE AS A STRATEGIC TOOL FOR HUMAN RESOURCE PROFESSIONAL BASED AT AHMEDABAD – A PERSPECTIVE WITH REFERENCE TO GENDER

The role of human resource professional has become more stringent, discerning and sensitive in current business environment. Beyond hiring, training, appraising and retaining the human resource department has to serve as strategic partner to the business. While the strategy or the systems of the business are important, the research has shown, that the key to profitability and financial success lies in the hands of human assets, for which the human resource department must be able to understand the emotions of the human working within the organizations. Thus the human resource professional needs to have competency of emotional intelligence which helps the firm to deliver measurable results. The current study aims at enlisting certain competencies of emotional intelligence and finding the difference between emotional intelligence score of male and females who are working as human resource professional at Ahmedabad location. The data was collected using fifteen factor questionnaire extracted from Daniel Goleman's four factor taxonomy where in the emotional intelligence competency clusters are divided into two domain mainly personal domain and interpersonal domain.109 respondents [56- male and 53-feamle] working as human resource professional at various level, from different industry where selected for the study. The data was analyzed using independent student t test considering the gender [male, female] as an independent variable and emotional intelligence competency cluster as dependent variable. The outcomes of the research highlighted, significance of emotional intelligence between male and female human resource professional across different industries based at Ahmedabad.