TEAM CONFLICT: IMPACT AND RESOLUTION FOR ENHANCING SUCCESS OF ORGANIZATION

In an organization productive utilization of human resources is essential as it increases the capability of the organization to respond to the fast changing business environment. In present globalized competitive scenario more and more organizations are having workforce belonging to diverse culture having heterogeneous skills and experiences. There are various benefits of team work at the same time conflict is also inevitable because every team member has their own perceptions and desires. Conflict is considered as having negative impact but there are some benefits also. This paper discusses the positive and negative impact of team conflict on goal achievement, organizational success and the importance of conflict resolution which is associated with the increase or decrease in team productivity. There are various kinds of conflicts resolution strategies which may be used by the organization depending on the person involved and as well as on the situation. Effective resolution of the conflict is essential for the success of the organization. This paper proposes a conceptual model ‘5 Factors Model for Organizational Success' which focuses on the impact of effective resolution of the conflict as it plays vital role in the success of the organization and also increases the probability of the same team members working together in future.