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ELECTRONIC RECORDS MANAGEMENT PRACTICES IMPLEMENTED BY SECRETARIES IN MINISTRIES, DEPARTMENT AND AGENCIES IN KANO STATE NIGERIA

Journal: International Journal of Management (IJM) (Vol.12, No. 4)

Publication Date:

Authors : ;

Page : 839-854

Keywords : electronic records; management practices; secretaries; implementation.;

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Abstract

The study assessed implementation of electronic records management practices by secretaries of Ministries Departments and Agencies in Kano state. Five research questions guided the study. A survey research design was adopted for the study. The population for the study comprised of all the 267 secretaries in Ministries Departments and Agencies in Kano state. A structured questionnaire consisting of 40 items developed by the researcher was used for data collection. Two experts from the Department of Business Education, University of Nigeria, Nsukka, and one expert from the Nnamdi Azikwe University, Akwa validated the instrument. The reliability co-efficience of the instrument was 0.72. Data collected were analyzed using mean and standard deviation for the research questions, while One-way ANOVA and PROCESS for SPSS was used to answer the hypotheses. It was found from the study that some electronic records management practices were not implemented by secretaries. It was recommended that these electronic records management practices should be implemented by secretaries.

Last modified: 2021-06-03 22:29:47