Satisfaction of Management Undergraduates towards the Online Learning: A Study in Sri Lankan Context

This study investigates the factors which impact on online learning satisfaction of the undergraduates of the Faculty of Management Studies and Commerce (FMSC) of University of Sri Jayewardenepura (USJ) during the COVID?19 pandemic outbreak. In conducting this quantitative research, 600 undergraduates who participated in online lectures and tutorials during the pandemic outbreak were selected as the sample out of nearly a 5000 population. An electronically shared questionnaire was administrated in collecting data. Multiple linear regression analysis was conducted in testing hypothesis. Moreover a correlation analysis was done in order to identify the relationship between the learner satisfaction and several other variables. The findings of the study revealed that educator?s role and relations, course design and quality, richness of media, and learner self-efficacy are significant factors that positively impact on the online learning satisfaction of undergraduates of FMSC, USJ. Further the results of the correlation analysis exposed that there is a positive significant relationships between learner satisfaction and learner?s internet strength, learner satisfaction and level of English language skills, and learner satisfaction and level of IT skills. This research gives a significant insight on which spheres should be addressed in implementing online learning agendas relation to the Sri Lankan higher education.