Applying the Gamification in Knowledge Management System

This article explains the usage and benefit of incorporating gamification into the company's management system. The reason this paper is made because many not engaged and actively disengage employee exist, and the problem also occur in PT. XYZ where they still have no knowledge management system. We understand from the research done that by having just knowledge management is not enough since it will not automatically improve employee's engagement rate, therefore by implementing gamification and incorporating it with the knowledge management system could be the solution to increase company's engagement rate. The design of the business process design of this system is made using Activity Diagrams and Use Case Diagrams. While the database design is explained in the form of Entity Relationship Diagrams (ERD). There might be many challenges and problems appeared within the company to make the system run smoothly from the technical and culture side of the company.