The Effect of Work Environment, Organizational Culture, and Motivation on Employee Performance Through Job Satisfaction at PT Bank Central Asia Tbk Surabaya Region

Employee performance is an important asset of a company. Performance can be affected by several factors. However, the researcher focuses on the effect of work environment, organizational culture, and motivation on the performance of employees who are intervened by job satisfaction. Many previous studies have examined employee performance using some of these variables, but the researcher wants to prove it in banking companies that have many complex work rules that may stress their employees and interfere with their performance. Researchers took 100 employees of operational services at PT Bank Central Asia Tbk Surabaya Region. The data analysis of this study used SEM PLS version 3. Based on the results of the processed data, it was found that the work environment (X1) had a significant effect on job satisfaction (Z) and employee performance (Y), organizational culture had a significant effect (X2) on job satisfaction (Z) and employee performance (Y), motivation (X3) has no effect on job satisfaction (Z) but has a significant effect on employee performance (Y), and job satisfaction (Z) has a significant effect on employee performance (Y)