SENTIMENT ANALYSIS ON ONLINE PRODUCT REVIEWS
Journal: International Education and Research Journal (Vol.3, No. 3)Publication Date: 2017-03-15
Authors : Sayali Pednekar Komal Patil;
Page : 130-131
Keywords : Sentiment analysis; product reviews; opinion mining; feature score;
Abstract
In today's e-commerce world sentiment analysis is salient and the most crucial step because it captures the product users opinion, feelings and belief regarding the respective product specially to determine whether the users attitude is positive, negative, or neutral .This analysis greatly helps the companies to make necessary changes in their product which in return can overcome the flaws that the product is facing and target to a better customer satisfaction.
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Last modified: 2022-04-21 20:17:08