ROLE OF ICT IN QUALITY ENHANCEMENT IN HIGHER EDUCATIONAL INSTITUTIONS- OPPORTUNITIES & CHALLENGES

Education is considered one of the crucial sectors of the country's growth. Education plays a major role to offer a competitive advantage in the times of global competition among the countries. In recent years, the advancement in ICT (Information & Communication Technologies) has proved its worth in improving the quality in higher education institutions. The use of various ICT tools and equipment not only improved the flexibility of delivery of education but has also helped in other areas of educational institutions like enhancing community engagement, teaching experience, administration and in research etc. This paper explores the various opportunities and challenges when using ICT as Quality Enhancement tools in higher education institutions. The findings reveal that how ICT can be used in the growth of interactive learning in the students of higher education and what major challenges the institutions are facing while implementing ICT to improve quality.