ASSESSMENT OF PERFORMANCE BASED ON KNOWLEDGE MANAGEMENT SCORECARD TO INCREASE QUALITY AND INDEPENDENCE OF BKAD IN EAST JAVA

Knowledge is one of forms of intangible assets that has very significant role to play in the development of organization. When an organization makes great investment in intellectual asset, the organization has to be capable of measuring the effect of knowledge management (KM) on the organization and is in accordance with the organization’s vision and mission. The objective of the research is to bring about model of development of (KM) knowledge-management-scorecard-based performance and to formulate program for developing BKAD based on the intellectual asset. Target to be achieved is the formalized profile of knowledge management carried out by BKAD and design of developmental model of knowledge-management-scorecard-based performance and formulation of BKAD development. To achieve the objective, the research is carried out with the approach of participant observation. The result indicates that the assessment of KM scorecard in general provides adequately fine results when they are seen from four perspectives, those are intellectual, social, structural and humanity. The activities of human resource development (PSDM), natural resource development (PSDA), and economic resource development (PSDE) have resulted in economic increase, knowledge and skill increase, and have opened job opportunities and foster entrepreneurship opportunity. Seen from business development of real sector, BKAD has succeed to develop business of real sector based on areal resources which is in accordance with its regional potency.