Leadership in the Transition to Sustainable ICT Use: A Cross - Sectoral Study

Faced with the technological development of companies and that of the New Information and Communication Technologies (NICT), and in view of the new socio - economic challenge, the successive deep international mutations resulting from globalization, it is impossible today to imagine our society without ICT1, and organizations all over the world are confronted with an ever greater challenge. The use of and dependence on ICT is growing, as are the costs and the impact on the environment. How can we make more effective use of existing ICT architectures and put them to work for the organization's sustainable goals? The sustainable future may be in the hands of information and communication technology and organizational (ICT) leaders who have the knowledge and resources to deploy ICT in a conscious and intelligent way. In this research, ICT as a process is the focus. However, the three dimensions are in phase with each other and, therefore, the ICT process cannot be analyzed without the ICT product and without both, ICT as a behavior is not possible. This research shows that each organization conceives of sustainability in its own way depending on the sector to which it belongs. It also shows that there is a relationship between ICT issues and technological developments on how to design ICT to support the functional areas of the organization. Leadership then plays an important role in the transition to using ICT for the sustainable goals of each organization.