The Effect of Village Funds, Allocation of Village Funds, and Balancing Funds on the Number of Poor People in Regencies in East Kalimantan Province

Theme parks are a popular tourist attraction in Malaysia, bringing in money for the government and helping to spur the industry's expansion. The Malaysia Theme Park is a popular destination for locals and visitors alike, serving as a respite from the rigors of travel while also providing a fun and memorable experience. The proposed study would focus on i-City Theme Park in Shah Alam, Selangor, a major tourist attraction in Malaysia. This study's overarching goal is to ascertain the extent to which theme park guests are happy with the services they get. The data collection that can reach the right respondents through the use of feasible sampling has been carried out. Data analysis using the quantitative method and the SPSS statistical software package was chosen. The results indicated that the variables have a positive association towards predicting visitors' satisfaction across all five dimensions of tangibility, reliability, responsiveness, assurance, and empathy that make up the SERVQUAL framework. The findings can be used not just as future educational references but also to inform connected tourism products.