Effect of Changing Employee Readiness and Organizational Citizenship Behavior on Employee Performance Through Work Stress on Employees of UPT. Food Plant Protection and Horticulture, North Sumatra

The purpose of this study was to determine the readiness to change employees and OCB on employee performance through work stress on employees of the Technical Implementation Unit for Food Crops and Horticulture Protection (UPT PTPH ) North Sumatra on Jl. AH. Nasution No. 4 Pangkalan Masyur Medan City which is a government agency tasked with assisting the Head of Service in the implementation of administrative administration and/or technical duties of plant protection in the field of observation and control of Plant Destruction Organisms as well as observation and handling of Climate Change Impacts in all districts/cities. The results of the performance appraisal of UPT PTPH employees from 2019 to 2020 showed a decline. The decrease in employee performance is due to the lack of readiness to change employees in the face of change and OCB which is still less than employees and work stress. The sample used is 50 respondents with descriptive data analysis methods and SEM-PLS. The tool in analyzing the data is SmartPLS 3. The results obtained were readiness to change employees had a positive and significant effect on work stress, readiness to change employees had a positive and significant effect on job stress. significant effect on employee performance, OCB has a negative but not significant effect on work stress, OCB has a negative but not significant effect on employee performance, work stress has a negative and significant effect on employee performance, employee readiness to change has a negative and insignificant effect on performance through work stress and OCB positive but not significant effect on employee performance through work stress on employees of UPT PTPH North Sumatra.