THE GLASS CEILING IN INTERNATIONAL CALL CENTERS

There is a glass ceiling that limits women's advancement in the job, and it exists in both the public and commercial sectors. Women face the "glass ceiling" in the workplace because despite having the same level of education and experience as their male colleagues, they are nevertheless prevented from advancing in their careers. The glass ceiling effect is caused by and influences the perpetuation of gender stereotypes that make it harder for women to rise to positions of power. Women who have spent many years working in a field in order to establish their credentials and accomplishments in order to be considered for leadership roles are particularly vulnerable to the effects of the glass ceiling. However, despite their qualifications, women are not often promoted to CEO roles due to gender bias and the perception that they are not capable of handling such a large workload. Women aren't the only ones hurt when their accomplishments are downplayed or their careers are derailed due to prejudicial assumptions. Many of today's young working women look up to these strong role models and hope to one day attain their level of success. However, a culture of women struggling with self-empowerment emerges when young women see their role models and mentors fail to fulfill their ambitions due of gender inequity. Gender stereotypes and inequality contribute greatly to the low self-esteem that keeps many women from pursuing positions of authority