AN INTRODUCTION TO DIGITAL TRANSFORMATION TECHNOLOGIES

Digital transformation is process of using digital technologies and integrating the technologies in all areas of business which transforms four important aspects including system, process, technology and people involved in an enterprise. Business organizations cannot remain without integrating digital technologies in the businesses as expectations of customers become so trendy and they want to make all business transactions via smart technologies and internet. The emerging technologies support business organization in automating their processes and facilitate improved processes. This ultimately achieves the customers' expectations. In this paper, the need for digital transformation, steps of digital transformation and important digital transformation technologies namely cloud computing, big data, data mining, machine learning techniques, etc., are discussed.