Caring Behavior of Nurses Increase Level of Client’s Satisfaction in Clinical Area |Biomedgrid

Background: Nurse caring behavior is one aspect that is very related to nursing services, because caring includes human relationships and affects the quality of service and patient satisfaction. Patient satisfaction is the result of an assessment in the form of an emotional response (feeling happy and satisfied) to the patient because of the fulfillment of expectations or desires in using and receiving nurse services. Patient satisfaction is an evaluation or assessment after using a service that the selected service at least meets or exceeds expectations. The research design used is a descriptive correlational quantitative research method using a cross sectional approach; sampling technique is purposive sampling. The numbers of sampling were 41 respondents. Data collection instruments using a questionnaire Chi-Square test with a significance level α = 0, 05. Based on the Fisher's Exact Test, p value = 0.018 > (α = 0.05), which means there is a relationship between nurses caring behavior with the level of patient satisfaction in Labuang Baji Makassar Hospital. Thus, it was concluded that there was a relationship between nurses caring behavior with the level of patient satisfaction in Labuang Baji Hospital Makassar. For further researchers were expected to make the basic data to conduct more specific research on the Relationship between Nurse Caring Behavior and Client's Satisfaction Level.