Structural Equation Model on Resilience of Hotel Industry in Relation to Organizational Capital, Corporate Social Responsibility and Commitment of Managers: Covid-19 Pandemic Context

The research intended to find the best fit for organizational resilience in the hotel industry concerning administrative capital, corporate social responsibility, and organizational commitment of managers in the Davao Region. This research has been completed using the descriptive-causal design and SEM approach. Employing a stratified sample method, the scholar surveyed 403 supervisors and managers in the hospitality and tourism sectors across the Davao region. The study used standardized, adapted questionnaires to gather relevant information, hence achieving the study's objectives. Results revealed that all exogenous variables attained diverse mean marks, but all fit to the high level. Meanwhile, a significant optimistic correlation stayed between the exogenous variables and resilience, the endogenous variable. Lastly, the structural equation model revealed that model number 5 is the best-fit model for organizational resilience as indicated by the adaptive and planning capacity. Further, the exogenous variable retained in the model are administrative capital as measured by economic, human, and physical capital; corporate social responsibility as indicated by environment and community; and organizational commitment of managers as indicated by normative, affective, and continuance commitment.