FEEDBACK ENVIRONMENT AND COACHING COMMUNICATION IN MALAYSIA EDUCATION ORGANIZATIONS

This study aimed to investigate the relationship between feedback environment with coaching communication by the perception of polytechnic lecturers. Quantitative descriptive study was conducted through a survey using questionnaires as research instruments. A total of 251 lecturers in the conventional polytechnics in Penang and Sarawak took part in this study. The findings showed that the mean score for the two main variables of feedback environment (mean=5.102) and coaching communication (mean = 4.524) is high and moderate respectively. Each component of the feedback environment is also at a high and moderate level at the mean range between 4.7 and 5.5. Next, the correlation soefficient has shown the seven components of the feedback environment has a significant, moderately strong, positive with coaching communication (0.37 ? r ? 0.68) at significant level 0.01. Findings also showed that the promoting feedback seeking component has significant difference between the mean score for male lecturers (mean = 4.736) and female lecturers (mean = 4.971). The result of this study can help leaders at all levels in order to apply the components of the feedback environment and coaching communication in educational organizations to generate high efficacious teaching staff in line with the government Agenda of Polytechnic Transformation.