A STUDY ON FACTORS INFLUENCING QUALITY OF B-SCHOOLS IN KERALA

Quality is here associated with a number of characteristics, many of which cannot be measured objectively. Quality in education can be measured in terms of certain parameters like examination result, facilities available in the institution, participation in extracurricular activities, prospects of employment and the like. For improving quality in educational institutions, the ideas and methods related to business and other profit making organizations are relevant to educational institutions which are profit oriented. In many countries, there is a transfer of industry-based concept to educational management. Total Quality Management is suggested a way to improve the quality of education imparted in centers of higher learning. Many universities and colleges apply TQM as a tool to enhance quality in higher education. In the world of competition, privatization and internationalization of higher education, many management educational institutions apply TQM principles in their own institutions (Najafabadi, Sadeghi, & Habibzadeh, 2008).