Risk Management and Quality in Health Services: A Study at the Vereador Valdinar Pereira Basic Health Unit, in Teresina-Pi |Biomedgrid

This article is about risk management and quality in health services, in the basic unit councilor Valdinar Pereira in Teresina Piaui. It is known that the provision of care in the health area is quite complex, since this area is constantly evolving, resulting from social, scientific, and technological advances. In achieving the purpose of the study, the general objective was outlined, based on knowing the mechanisms adopted in risk management and the organizing processes through preventive work and adequate treatment in the face of impacts in the control of adverse situations, aiming at improving the quality of care of patients/users of the Vereador Valdinar Pereira Basic Health Unit. The methodology consists of bibliographic research. For that, sources were used, in which Cedra et al. [1-4] stood out; and other authors who contributed with the theoretical method. Field research with a quantitative approach was also used, in which the questionnaire consists of 14 (fourteen) open and closed questions, being prepared by the Google Forms application. In view of the results, it was verified that there is a great effort by the managers and teams of the family health program that make up the basic health unit, in promoting expansion and qualification strategies to favour problem-solving in the work process.