CAMPUS ONLINE FOOD ORDERING SYSTEM USING CHATBOT IN UNIVERSITI SAINS ISLAM MALAYSIA
Journal: International Journal of Advanced Research (Vol.12, No. 08)Publication Date: 2024-08-14
Authors : Nur Ilyana Ismarau Tajuddin Nor AziyatulIzni Aeshah Mohd Ali Nurfaradilla Haron Nor Asiah Mahmood Nurafifah Mohd Nor; Nurul Aimy Atiqah Abd Razak;
Page : 288-304
Keywords : Online Ordering System Pick up option Waterfall Chatbots Telegram;
Abstract
Nowadays, people prefer to order food online since it is more convenient, especially university students who typically have a full schedule of assignments, courses, and club activities. Customers will find that placing their orders online and picking them up at the stand will be the most convenient and time-saving option. The aim of this study is to developed a campus-wide online food ordering system using a chatbot called FoodieRunBot that delivers food orders to faculty, staff, and students at Universiti Sains Islam Malaysia (USIM). In order to save time and effort, customer service needs to be automated. Throughout the shopping process, this chatbot might help the customer. FoodieRunOwner was created in order to assist stall owners in viewing and deleting orders from their stalls. The waterfall method is being used for this project to ensure sure the system development goes according to schedule and without hiccups. The four basic phases in this methodology are planning, requirements gathering, design, implementation, testing, and maintenance. Additionally, it helps entrepreneurs in USIM with better system-wide revenue development, customer engagement, and product promotion. Students at USIM were given a Google Form survey to complete in order to evaluate the system using the user acceptance test methodology. The results show that the system function has fully achieved all of its goals and specifications. Most of them agree that all of the issues associated with conventional ordering systems in USIM have been fixed with FoodieRunBot.
Other Latest Articles
- RABIES EPIDEMIOLOGY AND HEALTH AUTHORITIES EFFORTS IN CONTROL AND PREVENTION OF THE DISEASE IN THE KINGDOM OF SAUDI ARABIA: A NARRATIVE REVIEW
- CLINICO-EPIDEMIOLOGICAL PROFILE AND TREATMENT OUTCOMES OF TUBERCULOSIS PATIENTS DIAGNOSED AT 2 DESIGNATED MICROSCOPY CENTRES (DMCS) IN NEW DELHI, INDIA
- SIMULTANEOUS EFFECT OF SDL AND MOSE2 LAYERS ON CIGS SOLAR CELL PERFORMANCE AND STRATEGY FOR IMPROVING ULTRA-THIN CIGS SOLAR CELL PERFORMANCE
- EFFECT OF DIETARY CRUDE PROTEIN ON AMMONIA EMISSION, BLOOD PROFILE AND PRODUCTION PERFORMANCE OF BROILER CHICKENS
- TRIAL OF AQUA SAFE BIOSORBENT AS AMMONIA CONTROLLER AND PRODUCTIVITY ENHANCER FOR SAFE AQUACULTURE
Last modified: 2024-09-07 14:02:07