EVALUATION OF EFFECTIVENESS OF THE SYSTEM OF CONTROLLING INTERNAL BUSINESS PROCESSES AT THE ENTERPRISE

The purpose of the article is to investigate the peculiarities of evaluating the level of effectiveness of the system of controlling internal business processes at the enterprise in modern conditions. According to the results of the study, it was established that in the modern competitive business environment, the improvement of internal business processes and their control are key success factors for enterprises. To achieve these goals, a controlling system is used, which provides constant monitoring and analysis of the enterprises activities. Evaluation of the effectiveness of such a system is necessary for stable business development. Important steps in this process include analysis of the structure of the controlling system, processes of information collection and processing, compliance of the system with strategic goals, level of automation, availability and comprehensibility of information, effectiveness of internal control procedures. After analyzing the advantages and disadvantages of the controlling system, directions for further improvement are determined to ensure the stable and efficient development of the enterprise. It was determined that the evaluation of the effectiveness of controlling internal business processes of the enterprise should be understood as a systematic, complex process of evaluating the level of effectiveness of the controlling system at the enterprise, aimed at: a) controlling its internal business processes; b) elimination of problematic moments and/or weaknesses of the organization, with the aim of determining a qualitatively new level of development of the management system and the enterprise in general. Studies indicate the importance of a system of business indicators for evaluating the effectiveness of controlling, such as the level of resource availability, process execution times, management quality, and other factors. The analysis of the quality of business processes carried out in the study also indicates the importance of aspects such as personnel education, rational use of resources, technology quality and the level of innovation. Evaluating the effectiveness of controlling using economic and mathematical models allows enterprises to understand their current situation and develop strategies for further development. In this context, an economic-mathematical model for determining the integral level of effectiveness of controlling the internal business process at the enterprise is proposed. In the future, it is recommended to investigate the economic and technological factors of influence, as well as the impact of business risks and uncertainty of the business environment on the evaluation of the level of effectiveness of the system of controlling internal business processes at the enterprise.