Barriers to the Adoption of Technology Driven Logistics and Supply Chain Management in Non Governmental Organizations Evidence from ADRA, Rwanda

The integration of technology into logistics and supply chain management LSCM has emerged as a critical driver of efficiency, responsiveness, and sustainability across both private and non governmental organizations. Despite these benefits, humanitarian NGOs frequently encounter barriers to the adoption of technology driven solutions, often due to financial, infrastructural, and institutional constraints. This study investigates the challenges faced by ADRA Rwanda in adopting and implementing technology enhanced LSCM systems. A purposive sampling strategy was employed, targeting the entire population of 108 ADRA staff and managers. Quantitative data were collected and analyzed using descriptive statistics frequency tables, weighted means, standard deviations, and percentages while inferential analysis was conducted through multiple regression, with R language serving as the analytical tool. The findings highlight several significant obstacles. A large majority 96 respondents, 88.89 indicated that warehouse staff lack regular training on logistics related technologies. Limited internet connectivity was identified as a critical barrier, with 96 respondents 88.89 agreeing and 12 11.11 strongly agreeing. Resistance to change appeared less severe, as 93 respondents 86.11 were neutral, while 15 13.89 agreed it could pose a challenge. Data security concerns were not widely considered an obstacle, as 88 respondents 81.48 disagreed and 20 18.52 remained neutral. However, high implementation cost emerged as the most significant barrier, with 96 respondents 88.89 strongly agreeing and ranking it first among the challenges identified. Based on these findings, the study recommends that ADRA Rwanda invest in continuous capacity building for warehouse staff to improve technological competence, negotiate partnerships with service providers to enhance internet connectivity, and explore phased or donor supported financing models to mitigate high implementation costs. Addressing these challenges is vital for advancing digital transformation in humanitarian supply chains and strengthening organizational effectiveness. Jean Nyirigira "Barriers to the Adoption of Technology-Driven Logistics and Supply Chain Management in Non-Governmental Organizations: Evidence from ADRA, Rwanda" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-9 | Issue-5 , October 2025, URL: https://www.ijtsrd.com/papers/ijtsrd97635.pdf Paper URL: https://www.ijtsrd.com/humanities-and-the-arts/philosophy/97635/barriers-to-the-adoption-of-technologydriven-logistics-and-supply-chain-management-in-nongovernmental-organizations-evidence-from-adra-rwanda/jean-nyirigira