Measuring the Level of Learning: Comparison between Public and Private Sector Banks of Pakistan

Objective of this study was to determine level of learning in two sectors, public and private, banks of Pakistan after a comparison and also to analyze the relationship among major building blocks of David Garvin, that include (1) supportive learning environment, (2) concrete learning process and practices and (3) leadership that reinforce learning. A questionnaire developed by Garvin was used for collecting information from 72 bank’s respondents. Statistical techniques, which included Frequency statistic, Arithmetic mean, Reliability statistic and Correlation analysis, were applied on data by using SPSS. Study analysis and results indicate that there is crucial requirement of learning improvement in both sector banks of Pakistan. There was not a significant difference between the scores of both sectors but somehow the level of learning in private sector banks is greater as compare to public sector. Further, findings of the study indicate that correlation among all three building blocks of Garvin was positive and all are significant at 0.01.