EQUAL DISTRIBUTION OF KNOWLEDGE-CONDITION FOR SUCCESSFUL PROCESS APPROACH
Journal: International Journal for Quality Research (Vol.3, No. 1)Publication Date: 2009-03-31
Authors : Milan J.Perović; Radoica Luburić;
Page : 79-84
Keywords : Knowledge; process; QMS;
Abstract
Training and qualifying are important request of international standards of ISO 9000 series, but also of other management environment ISO 14000 and work safety ISO 18000 standards. The paper points on significance of training and qualifying especialy on equal distribution of knowledge in an organization. The paper also emphasizes the connection between training and qualifying and processes, and points on the robe of management in process off all training of staff and members of management. Training of staff depends on management as well as the level of knowledge. Process improvement is knowledge dependent, and survival of organization is improvement dependent.
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