USER SATISFACTION IN NATIONAL PARKS

This study has been prepared for the purpose of measuring place related satisfaction of the national park visitors, with the aim of providing a perceptual evaluation at the end. In order to measure the demographic characteristics of the national park visitors, their thoughts and evaluations on the national parks, their leisure management attributes, and their perception, satisfaction related with the national parks a questionnaire was used. Many methods are being devised to be able to analyze the balance between the recreational use and preservation of natural spaces. It appears that the basic purpose of these methods is to achieve recreational satisfaction. Understanding recreational satisfaction provides managers with critical information for developing various services to meet expectations of visitors and make them satisfied with their visiting experiences. Literature survey on satisfaction was conducted, and, in the light of all the gathered information, various statistical analyses were applied. Literature review and as a result of the statistical analyses, a conceptual relationship model that comprises satisfaction and other factors that have an impact on these concepts was formed. Satisfaction model that is encompassed by this conceptual relationship model is the first study to be done on this subject in the national park. It is intended to pave the way and be a guide for future studies.