Management innovations in primary healthcare (case of Tbilisi children’s policlinics)

The work provides discussion of one of the priorities in health care development in Georgia: health care of the population and especially of children and adolescents and improvement of medical services availability. Study of management characteristics, organizational and managerial problems plays significant role in achievement of medical service quality assurance and efficiency of the health care sector. Processes ongoing in the health care sector of the country cause interest in the primary healthcare management to apply the mechanisms motivating medical personnel to better perform their managerial activities, and this, in its turn, would contribute to improvement of the medical service quality and introduction of the management innovations. Nowadays various methods for medical service quality assurance and improvement are known. Among the medical service assessment indicators particular attention should be paid to the outcomes as this is the main goal of the medical service: to provide proper medical treatment to the patients. The research results are described in the present paper.