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CREATING A MODEL OF QUALITY MANAGEMENT SYSTEM SERVICES RENDERED TO ENTERPRISES OF HOSPITALITY SERVICES
Journal: Science Journal "NovaInfo" (Vol.1, No. 49)Publication Date: 2016-08-16
Authors : Grishin Igor Yurevich; Timirgaleeva Rena Rinatovna;
Page : 127-132
Keywords : QUALITY MANAGEMENT SYSTEM; QUALITY STANDARDS; THE ENTERPRISE SPHERE OF HOSPITALITY; QUALITY MANAGEMENT SYSTEM MODEL;
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Abstract
In the article the necessity of formation and implementation at the enterprises of sphere of quality management system of hospitality, the relevant recommendations of the ISO international standards for 9000. The model of the system, which reflects the main components of a quality management system in enterprises hospitality industry.
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Last modified: 2016-08-16 17:05:14